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Privacy Policy

Last Updated: February 8, 2026

Pet Caddy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. https://petcaddy.co/ (the “Site”).

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Identification Data: Name, email address, and physical address
  • Contact Data: Phone number and communication preferences
  • Technical Data: IP address, browser type, and usage patterns collected via cookies or similar technologies.

2. SMS and Mobile Communications

Users may opt-in to receive SMS communications by providing their phone number through our website forms or by opting into specific mobile programs. By providing your mobile number, you agree to receive automated and/or manual text messages from us. These may include service updates, transactional alerts, or promotional offers. Message and data rates may apply. Consent to receive text messages is not a requirement for any purchase. You may opt-out at any time by replying “STOP.”

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Respond to comments, questions, and provide customer service
  • Monitor and analyze trends and usage

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information.

  • Google Analytics: Used to measure website traffic. Opt out here: https://tools.google.com/dlpage/gaoptout
  • Meta (Facebook) Pixel: Used to measure advertising effectiveness. Adjust preferences here: https://www.facebook.com/settings/ads
  • Do Not Track: Our Site may not respond to “Do Not Track” signals from your browser, but you may modify your browser settings to decline cookies if you prefer.

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our business (e.g., email hosting, data analytics)
  • Legal Compliance: If required by law or to protect our rights

Notwithstanding the above, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We implement industry-standard administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, or misuse. This includes the use of encryption (SSL) and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.

7. Your Data Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you.

  • Opt-Out of Analytics: You can opt out of Google Analytics by installing the browser add-on linked in Section 4.
  • Unsubscribe: You may unsubscribe from our emails at any time by clicking the “unsubscribe” link in the email footer.

8. Contact Us

If you have questions about this policy, please contact us at:

Pet Caddy

Email: [email protected]

Website: https://petcaddy.co/

Address: 414 Gregg Dr, Spicewood, TX 78669